Our Process
We work in tandem with you and your team over the course of 60 days to develop a custom solution that meets your unique goals.
1. Value Proposition
What problem are you trying to solve? The answer to that question kicks off any analytics project.
2. Data Exploration
Next, we evaluate the data and identify areas for analytic and process improvement.
3. Customize & Scope
Here, we create a custom success plan. We also begin implementing existing analytics kits that are primed to start analyzing assets.
4. Success Plan & Kick-Off
Helmed by our client success team and data scientists, our Success Plan & Kick-Off includes 30-, 60-, 90-, and 180-day milestones. We begin training..........
5. Reporting and Notifications
Your users are fully operating within NarrativeWave and you can send notifications when a problem arises and communicate your findings to the rest of the team.
6. Iterate & Improve
We're always by your side, improving our product and helping you to get more done.
MORE TRAINING.
Client Success Services
Your success is our success. We are passionate in what we do, and that's why our customer success team is one of the best parts of our product.
Your client success manager is not another project manager. They are an expert in your industry and in advanced analytics who works with you to provide ongoing support, defined by your unique operational needs.
You'll never simply login to a system and not know what to do next - NarrativeWave is designed custom for your SMEs, and we work alongside you to train, monitor, iterate, and improve.
Because breakthroughs and insights are ongoing, and cumulative.