Alert Manager
Automate the analyses of alerts and alarms. Group and prioritize them to create events that drive real action.
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Avoid
Alert Fatigue.
Engineers working at industrial operations can all agree that asset monitoring systems are producing too many alerts to manage.
Alert fatigue is common and valuable insights are overlooked because the engineers just don’t have the time to investigate each alert to find the ones that are impacting production.
Here's some of what we've heard:
- "I have more alerts than I know what to do with."
- "The alerts being created are not actionable."
- "I need a better way to know what alarms to follow up on."
- "We lack visibility into required next steps (that actually work)."
- "There is no "one way" to respond to alarms."
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In a resource constrained world, engineers, operators, and executives need a better way to get things done.
The alert manager allows operators to take their existing manual processes of managing alarms into an automated system – quickly creating prioritization rules, automatically reducing overlapping alarms, and even assigning next step actions.
This means that instead of spending time manually reviewing large numbers of alarms, engineer's across industries can spend time taking action on high-priority issues.
Alert Management Capabilities.
Uses existing knowledge about alarms to set priorities:
The NarrativeWave system allows operators to easily implement logic rules that leverage metadata from alarms to automatically set priorities and assign users. This is accomplished without any changes to the source systems, dramatically reducing the time and effort to rationalize the number of alarms to a manageable number.
Reduces alarms using grouping:
Reduce alarms by grouping repetitive and overlapping alarms by automatically creating parent / child relationships using flexible logic. This substantially reduces the volume of alarms and allows operators to focus on the root cause issues faster.
Standardizes Responses
Easily create a database of next step actions, including a feedback system that allows the solution to suggest the best corrective fix based on your feedback.
Tracks and Improves
View dashboards showing metrics and KPIs and number of alarms, response times, and other key data.
Ready to learn more?
Join our upcoming webinar on May 31st to learn how some of the world's biggest operators are using the Alert Manager to mitigate manual analysis and get time back.
Learn more about our other solutions:
Advanced Analytics
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Control Center Automation
The most powerful control center available. Go beyond monitoring alerts: sharpen your focus on operations and management with automated insights.
Automated Reporting
Using an open and automated solution, you can automate monthly reporting using your data. Our flexible dashboards are easy to create, use, and configure.